From Local Favorite to International Sensation: The Success Story of Canning Dim Sum
In 2018, a small dim sum restaurant with a unique twist opened its doors in Ipoh, Malaysia. Founded by Mr. Nang Yu Chuan and Ms. Ceylyn Tay Wei Lung, Canning Dim Sum started as a local eatery specializing in traditional Chinese dim sum dishes. Little did they know that their culinary venture would soon become an international sensation. Today, Canning Dim Sum is not only a beloved local franchise but has also successfully penetrated international markets, particularly in the Middle East and Asia. This is the inspiring story of how Team Some Sdn Bhd, the parent company behind Canning Dim Sum, achieved this remarkable feat.
The Journey Begins
Canning Dim Sum started as a humble restaurant in 2018, offering a wide variety of halal-certified dim sum dishes. However, the founders, Ceylyn Tay, and Nang Yu Chuan, had grand ambitions from the very beginning. They recognized the potential of the halal dim sum market, both locally and internationally. With Malaysia having a Muslim population of over 60%, they saw an opportunity to cater to a growing demand.
Obtaining the Necessary Certifications
To ensure the quality and safety of their products, Team Some Sdn Bhd embarked on a journey to obtain various certifications, including Halal certification, Good Manufacturing Practices (GMP), Food Safety Management System (ISO22000), and more. These certifications not only ensured adherence to international food safety standards but also facilitated their entry into the international market.
Ceylyn Tay pointed out that having these certifications significantly facilitated the company's entry into foreign markets, with a particular focus on the Middle East, encompassing the United Arab Emirates (UAE), Oman, and Kuwait. Moreover, their products have been effectively introduced and marketed in locations such as Singapore, Thailand, Hong Kong, and Melbourne, Australia.
Expanding Their Reach
Canning Dim Sum's success didn't stop at the borders of Malaysia. The company strategically expanded its presence across the nation and even overseas. Today, they have over 20 outlets in various locations in Malaysia, with a range of innovative and traditional dim sum and pau options.
Their business model includes two different brands: Canning Dim Sum and Jom Dim Sum. While both brands offer similar menus, Canning Dim Sum focuses on providing a traditional Chinese dining experience with a contemporary twist, offering value for money. On the other hand, Jom Dim Sum is the world's first halal fast-food dim sum restaurant.
Their dedication to offering more than 100 varieties of dim sum and pau has helped them capture a diverse customer base.
The Commitment to Quality
One of the key factors behind Canning Dim Sum's success is its unwavering commitment to quality. They use natural ingredients and avoid artificial additives, ensuring their products are not only delicious but also healthy. This commitment to quality has set them apart in the competitive dim sum market.
Positive Working Environment
Ceylyn Tay emphasized the importance of a positive working environment and treating employees like family. She believes that the success of Team Some Sdn Bhd is largely attributed to the dedication and passion of their employees. They encourage their staff to constantly improve their skills and align with the company's vision of spreading the joy and culture of dim sum worldwide.
Facing Challenges Head-On
Like any successful venture, Canning Dim Sum has faced its fair share of challenges, including the recent COVID-19 pandemic. However, their proactive approach and emphasis on hygiene and safety measures have allowed them to continue their operations, albeit with some financial setbacks.
Looking to the Future
Ceylyn Tay's vision for Team Some Sdn Bhd is clear - to become the leading dim sum brand in Southeast Asia and a prominent international player. She envisions creating an international outlet brand for healthy halal dim sum, making Malaysians proud.
The story of Canning Dim Sum is a testament to the power of dedication, quality, and a clear vision. From a small restaurant in Ipoh, they have grown into an international sensation, all while maintaining their commitment to delivering delicious, high-quality halal dim sum. With their relentless pursuit of excellence, it's safe to say that Canning Dim Sum's journey is far from over, and we can expect more exciting developments in the future.